Darren Kall


Darren is a UX design and strategy expert who has made technology better for millions of people globally.

Before co-founding Specific Clarity, Darren worked at Microsoft, AT&T Bell Laboratories, Lucent Technologies, LexisNexis, and IBM. He was a US representative to the standards body of the UN's agency for information and communication technologies. He has degrees from Dartmouth College and Rutgers College. He holds 11 US patents, 6 international patents, and has 172 patent citations.

Darren is based in Dayton, OH, and when he isn't creating better UX, he is a husband, a dad, a beekeeper, a sculptor, and a painter.

Through his consultancy, Kall Consulting, Darren is a corporate event and conference speaker.

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Kim Baals


Kim is a strategic-level user experience expert who focuses on user research, interaction design, usability, and human factors.

Before co-founding Specific Clarity, Kim worked at AT&T, Lucent Technologies, iSolute.com, ATL Ultrasound, and Philips Medical Systems. She led hardware and software UX teams in large multinational companies. She founded a UX team and championed UX at a technology startup. At AT&T, she co-created a quality-level gate process ensuring that the prerequisites, dependencies, and deliverables of UX were integrated into product development cycles. She was an original member of Lucent Technologies¡¯ audio quality laboratory, the Multimedia Perception Assessment Center. She has degrees from Indiana University, and continued her studies at Stevens Institute of Technology and NYU. She holds 10 US patents and 6 international patents.

Kim is based in Dayton, OH, and when she isn¡¯t running Specific Clarity, she is a wife, mother, word nerd, musician, and a ¡°show me the proof¡± researcher on any issue that touches her life.

Specific Clarity Talent Pool

Our talent pool is a Who¡¯s-Who of the people we worked with in our corporate careers and all the best professionals we¡¯ve met since then. They are distributed in location and disciplines, but they¡¯re united by a deep knowledge of their field and a drive to apply their specific skills to your challenges. We know you¡¯ll love working with them as much as we do.

Large or small, your project will be staffed by only the specific people needed to reach your goals.

Our talent pool includes:
  • Psychologists
  • Information Architects
  • Interaction Designers
  • Usability Engineers
  • Technical Communicators
  • User Researchers
  • Visual Designers
  • Product Designers
  • Human Factors Engineers